Our Process


Congratulations! You've just got engaged and now you're planning for a very special day. Together let's create something beautiful that reflects both you and your Fiancé and the tone for your Wedding day. 


We offer two options : 

The Collection Experience

Our beautifully designed templates provide fundamental structure for the personalisation of your details.


Custom Suite Experience

A completely unique design created just for you. Ideal if you have lots of details and time before mailing.


Phase 1 - Content

(3 business days)

  • Step 1 - Please place your purchase.

  • Step 2 - Our Designer Kim will contact you via email within 1-3 business days with wording forms and customisation choices.

  • Step 3 - Content submitted and reviewed*

Please Note

*All content supplied via our online form will become your first proof. Preparing all content thoroughly will allow us to move more efficiently through the content phase.


PHASE 2 - Design

(15 - 20 business days)

  • Step 1 - Content is placed in initial design and presented as a first proof to you.

  • Step 2 - Two rounds of feedback and revision are made*

Please Note

*Additional rounds of revisions can be requested but will incur a small fee.

Your initial design will take 5 business days, thereafter please allow 3 business days for the implementation of feedback. Sign-off on a digital proof is required before proceeding to Phase 3.


PHASE 3 - Production

(10-15 business days)

  • Step 1 - Approved digital proofs go to print

  • Step 2 - Packaging of order

  • Step 3 - Your order is shipped

Please Note

Delivery dates will be dependent on your location, this will be outlined in your initial Order Schedule.


Please ensure you read and understand our terms and conditions before making your purchase.



important things to consider:

Every order takes place in 3 Phases, beginning with your online purchase. This is then followed by a period of time where together we will personalise and craft your order. Kim our Designer will be in touch within 1-3 business days after your order is placed. Please see below the steps within each stage, so you know exactly what to expect and things can run smoothly. 



While making your order you will be asked to consider embellishments,  paper stock and colour choices. In order to help you make these decisions we suggest you purchase a sample pack or enquire about a personal consultation.


Design Approach

Your items are in good hands, we will take your personalisations and implement them with careful consideration into our designs. You can be assured we are thrilled to be involved in one of the most memorable moments of your lives and will do our best to make sure you are happy with your final products. Following your purchase you will discuss your needs with our Smitten With Love Designer Kim. Kim is more than happy to advise you if you have themes or colours you’d like to work to.


Important Time Considerations

Please review Phase timelines below. During the Content and Design phase should you need more time for content collection or require further revisions, your order schedule may be expanded. We will keep you updated.